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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

MAXIMIZE RETAIL PROFITS

Sharpen your
edge over store competition

Sharpen your edge over store competition

3X higher conversion
for a leading U.S. luxury retailer’s personalized shopping experiences

The pace of change in retail is accelerating like never before—and it shows no signs of slowing down.

How well you capitalize on a niche defines your competitive edge. 
In today’s retail market, it's critical for specialty retailers to work smarter to stay ahead. But with increasingly nimble department stores and discounters—plus globalized shopping experiences available through the Web—it can be challenging.
Our range of specialty solutions help stores maximize profits while anticipating changes to consumer demands. From loyalty and CRM to workforce management, we help you implement new customer touch points like personal shopping assistants and kiosks using cloud, analytics and mobile technologies.

CASE STUDY
25% increase in product sales

Our solution for customized offerings helps a leading U.S. retailer to drastically reduce time to market and drive higher sales per product.

READ THE CASE STUDY

Our capabilities

  • OMNICHANNEL

    POWER UP OMNICHANNEL

    Cognizant’s experts help retailers find the right path to omnichannel adoption for their brand based on customers, competitors, and physical and digital assets. Our consulting and expertise span: 

    • Omnichannel strategy and roadmap
    • Cross-channel integration
    • E-commerce re-platforming
    • International commerce
    • Digital commerce optimization
    • Mobile
    • Digital marketing
    • Agile delivery
    • Loyalty and CRM
  • MERCHANDISING

    GET RETAIL EXPERTISE

    Get the guidance you need to elevate your merchandising strategy. Our retail expertise spans the merchandising value chain, including retail information management, merchandise financial planning, category management, assortment and space planning, pricing and promotion planning.
  • STORES

    RETHINK STORE EXPERIENCES

    Cognizant can help you rethink the specialty retail store experience to create more engaging and rewarding shopper interactions. We offer a range of store solutions including:

    • Point of service
    • In-store productivity
    • Gamification
    • In-store service management
    • Shrink management
  • SUPPLY CHAIN

    REVITALIZE YOUR SUPPLY CHAIN

    Get help solving complex supply chain problems to gain more benefits and savings along the transformation journey. Let our team show you how an integrated supply chain can create a retail experience without boundaries—and help your organization stay vital to shoppers. Our supply chain consulting and services span:

    • Supply chain planning
    • Supply chain execution
    • Supply chain visibility
  • RETAIL ENTERPRISE SERVICES

    CREATE QUALITY SOLUTIONS

    Cognizant’s partnerships with Microsoft, Oracle, Salesforce, Google Cloud, Adobe, SAP and Amazon Web Services (AWS), combined with our global delivery and implementation best practices, ensure that you receive the highest quality solution in the most cost‑effective manner.
THOUGHT LEADERSHIP

Latest thinking

Retail leaders can capitalize on new shopping behaviors

Read how against long odds, category-leading retailers got it done during the pandemic. Next up is readying for the post-vaccine era.

READ MORE
Different approaches to better software experiences

Learn how the ability to quickly develop and deploy software is central to commercial success, and why retailers and consumer packaged goods companies vary in their approaches to this challenge. 

READ MORE
Rethinking CX in a world of social distancing

As the retail customer experience undergoes a complete makeover due to COVID-19, learn where brands should focus as they wisely revamp their experiences to reflect what consumers value most today and may seek in a post-pandemic world.

READ MORE

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.
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